How to shop at Redbeard
In the old days, you could wake up on a beautiful sunny Saturday, and pop into Redbeard Bikes…
These days, in the aftermath of COVID-19, we’re operating by appointment only.
If you’d like to buy a bike, please email us firstname.lastname@example.org, and tell us about yourself and your riding goals.
We’ll schedule a new bike consult and sizing. In some cases we may have a bike for you to try. Ilya, our bike fitter, will go over options and availability, and we’ll order a bike for you! Lead times vary from 2 weeks to 3 months.
The fee for a bike consult/sizing is $100. If you get a bike at Redbeard Bikes within 3 months of the appointment, we’ll apply that $100 towards your purchase.
A small number of 2020 Specialized bikes are still available, and some 2021 models are showing up in the U. S., but for the most part we are waiting!
We work with a few stellar custom brands: Seven, Mosaic, Parlee and Gunnar. These companies are up and running, building custom frames to order. Mosaic and Parlee also offer a few stock frames for a faster turnaround.
Bromptons are reserved for local riders purchasing bikes for local use. We’ve temporarily paused shipping out-of-state due to high demand locally (and limited stock). Please email email@example.com to schedule a demo appointment.SERVICE
All service is by appointment.
We can usually accommodate a few flat fixes each day, but by no means can we do all. We encourage all riders to learn to fix a flat. We sell tubes and the requisite tools.
For certain repairs, we may give you time windows. In those cases you don’t need a specific appointment; just roll by the shop during the appointed window. Wait outside until a staffer come out. In these cases, please plan to hang out in DUMBO while we work on your bike.
As of July 28th, we’re booking tune-ups and overhauls for October and beyond.
If you’d like to pick up a helmet or other accessories (or a web order), please roll by the shop during these time windows. Note that there may be a short wait, and browsing is limited to 15 minutes.
VACATIONThe shop is closed 8/23 through 9/7 for rest and maintenance.
Thank you for your understanding! Ride safe!
–The Redbeard crew